Preston Palace Privileges

We are delighted to introduce Preston Palace Privileges, Preston Palace’s new loyalty programme. As our guest, you can benefit from a generous, all-inclusive formula that is synonymous with high quality, hospitality, innovation, fantastic facilities under one roof, and our sincere appreciation. Frequent guests and large bookings are rewarded with a gift to make your stay at Preston Palace even more pleasant. We look forward to welcoming you back! Would you like to learn more? Read on!

Preston Palace Privileges consists of four categories: bronze, silver, gold and platinum. Below is an explanation of the different categories:

Bronze:

  • No booking fee of € 11,50.
  • Free early check-in from 12.00 noon for the whole group (€ 17.50 per person).
Conditions:
24 previous hotel reservations at Preston Palace.
OR:
4 bookings in the past two years* for a minimum amount of € 100 per person per booking.

Silver:

  • No booking fee of € 11,50.
  • Free extra option of choice for you and your group.
    Options:
    Early check-in from 12.00 noon (€ 17.50 per person).
    Extended check-out to 14.00 hours (€ 17.50 per person).
    Dinner voucher for Bistro De Heerlijkheid (€ 15.00 per person). Or:
    Dinner voucher for Piri Piri family restaurant (€ 8.50 per person).

Conditions:
49 previous hotel reservations at Preston Palace.
OR:
5 of 6 bookings in the past two years* for a minimum amount of € 100 per person per booking.

Gold:

  • No booking fee of € 11,50.
  • Free extra option of choice for you and your group.
    Options:
    Early check-in from 12.00 noon (€ 17.50 per person).
    Extended check-out to 14.00 hours (€ 17.50 per person).
    Dinner voucher for Bistro De Heerlijkheid (€ 15.00 per person). Or:
    Dinner voucher for Piri Piri family restaurant (€ 8.50 per person).
  • 5% discount on total booking amount.

Conditions:
74 previous hotel reservations at Preston Palace.
OR:
More than 7 or 8 bookings in the past two years* for a minimum amount of € 100 per person per booking.

Platinum:

  • No booking fee of € 11,50.
  • Free extra option of choice for you and your group.
    Options:
    Early check-in from 12.00 noon (€ 17.50 per person).
    Extended check-out to 14.00 hours (€ 17.50 per person).
    Dinner voucher for Bistro De Heerlijkheid (€ 15.00 per person). Or:
    Dinner voucher for Piri Piri family restaurant (€ 8.50 per person).
  • 10% discount on total booking amount.

Conditions:
99 previous hotel reservations at Preston Palace.
OR:
More than 8 bookings in the past two years* for a minimum amount of € 100 per person per booking.

*) Definitions and conditions regarding Preston Palace Privileges No booking fees:

No booking fees:
All telephone bookings are subject to an additional booking fee. There is no booking fee for online bookings.

Free early check-in from 12.00 noon:
From 12.00 noon you are welcome to use all Preston Palace facilities. Your room will be available from 15.00 hours. This offer applies to all persons included in the booking.

Free extended check-out to 14 hours:
You are welcome to use all Preston Palace facilities until 14.00 hours. You have until 11.00 hours to check out of your room. This offer applies to all persons included in the booking.

Free dinner at Bistro De Heerlijkheid:
This offer includes one dinner at Bistro De Heerlijkheid during your stay. This offer is subject to availability and applies to all persons included in the booking.

Free dinner at the Piri Piri family restaurant:
This offer includes one dinner at the Piri Piri family restaurant during your stay. This offer is subject to availability and applies to all persons included in the booking.

5% off your booking:
Receive a 5% discount on the total booking amount.

10% off your booking:
Receive a 10% discount on the total booking amount.

Definition of ‘past two years’
The ‘past two years’ is taken to mean 24 months from the date of your last booking. Example: Your last booking was made on 9 February 2019. In this case, the number of bookings made between 9 February 2019 and 9 February 2017 determine what category you fall into. If your next booking is on 1 June 2019, then the number of bookings made between 1 June 2019 and 1 June 2017 determine what category you fall into. Multiple bookings made under the same name and for the same dates are treated as one booking.

When does the Preston Palace Privileges loyalty programme come into effect?
The loyalty programme is new and applies to all bookings made from 9 February 2018. All previous agreements made regarding loyalty cease to apply.

Online bookings
For online bookings, the above-mentioned extra options are not automatically applied during the booking process. This is done by our Reservations department after the booking is completed. You will be notified of this by the Reservations department.

Subject to availability
The extra options offered with your booking can be used once only and are subject to availability. If these options are unavailable at the time of booking, they cannot be redeemed at a later date. Preston Palace does not extend refunds. The extra options offered cannot be exchanged for other products or services. To make the best possible use of our loyalty programme, we advise you to book early.

Cancellation
If you have to cancel your booking, the privileges offered as part of your booking will be cancelled as well.

Bookings with the same contact details
If you would like to make use of Preston Palace Privileges, it is important that you use the same contact information for every booking. This will allow our system to recognise you as a recurring guest. Bookings with different contact details, or partially different details, cannot be added together.

Exclusion
Preston Palace reserves the right to exclude guests from the Preston Palace Privilege programme without giving reasons in the case of suspected improper use or breach of house rules. Third parties are excluded from the Preston Palace Privilege programme. To become eligible for Preston Palace Privileges you will need to book directly.

Rights
Preston Palace reserves the right to, without stating its reasons, change Preston Palace Privileges at any time.