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Preston Palace Privileges

Welcome to Preston Palace Privileges, Preston Palace's new loyalty programme. As our guest, you can count on a generous all-inclusive offer with quality, hospitable service, innovation, fantastic facilities under one roof and our sincere appreciation. Are you a regular guest with us or do you book for a certain amount? Then you will receive a gift from us. This will make regular enjoyment at Preston Palace even more fun. We look forward to your next stay! Would you like to know how it works? Read on quickly!

Bronze

  • No booking fee of € 11.50
  • Free early arrival from 12:00 for your entire party worth € 19.50 p.p.

Conditions:
You have made more than 24 hotel reservations at Preston Palace
or
You have made 4 bookings in the past 2 years* with a minimum book value per booking of € 100.00 per person.

Silver

  • No booking fee of € 11.50
  • Free extra of your choice for your entire party.
    Choice of:
    Early arrival 12:00 pm at a cost of € 19.50 p.p.
    Extension until 14:00 p.m. worth € 19.50 p.p.
    Dinner Bistro de Heerlijkheid worth € 17.50 p.p.

Conditions:
You have made more than 49 hotel reservations at Preston Palace
or
You have made 5 or 6 bookings in the past 2 years* with a minimum book value per booking of € 100.00 per person.

Gold

  • No booking fee of € 11.50
  • Free extra of your choice for your entire party.
    Choice of:
    Early arrival 12:00 pm worth € 19.50 p.p.
    Extension to 14:00 pm worth € 19.50 p.p.
    Dinner Bistro de Heerlijkheid worth € 17.50 p.p.
  • 5% discount on the entire booking

Conditions:
You have made more than 74 hotel reservations at Preston Palace
or
You have made 7 or 8 bookings in the past 2 years* with a minimum book value of € 100.00 per person.

Platinum

  • No booking fee of € 11.50
  • Free extra of your choice for your entire party.
    Choice of:
    Early arrival 12:00 p.m. worth € 19.50 p.p.
    Extension until 14:00 p.m. worth € 19.50 p.p.
    Dinner Bistro de Heerlijkheid worth € 17.50 p.p.
  • 10% discount on the entire booking

Conditions:
You have made more than 99 hotel bookings with Preston Palace
or
You have made more than 8 bookings in the past 2 years* with a minimum book value of € 100.00 per person.

*) Definitions and conditions Preston Palace Privileges

No booking fee:
A booking fee will be charged for telephone bookings. No booking fee will be charged when booking online.

Free extended arrival from 12:00 hrs:
You can use all facilities within Preston Palace from 12:00 and your room will be available from 15:00. This benefit applies to the entire composition of your booking.

Free extension departure until 14:00 hrs:
You may use all facilities within Preston Palace until 14:00. Your room will be available until 11:00. This benefit applies to the entire composition of your booking.

Dinner Bistro de Heerlijkheid:
You can enjoy an extensive à la carte dinner at Bistro de Heerlijkheid with the entire company. Based on availability.  

5% discount on the booking:
Here you will receive 5% discount on the entire booking.

10% discount on the booking:
Here you will receive 10% discount on the entire booking.

Determination of past 2 years
By past 2 years we mean the period from your last booking up to 24 months ago. Example: Your last booking moment was on February 9, 2021. Then the number of bookings between 9 February 2021 and 9 February 2019 determines which category you are in. Next, is your next booking moment on June 1, 2021. Then the number of bookings between June 1, 2021 and June 1, 2019 determines which category you are in. Different bookings under the same name and with the same dates of stay count as 1 booking.

Entry into the Preston Palace Privileges loyalty program
This loyalty programme is new and applies to all new bookings made from 9 February 2018. This cancels any previous loyalty agreements.

Web bookings
For web bookings, these extras are not automatically applied during the booking process. This is done after booking by our Reservations Department. You will receive a message about this from our staff in the Reservations Department.

Based on availability
The extras offered during your booking are a one-time offer and are subject to availability. If they are not available at the time of booking, they cannot be redeemed at another time. Refunds are not possible. The offer cannot be redeemed for other products or services. To make the best use of our loyalty program, we therefore advise you to book early.

Cancellation
If you are forced to cancel your booking, your booking privileges will also expire.

Book with the same contact details
If you wish to enjoy the Preston Palace Privileges, it is important that you make your booking with the same contact details for each booking. This is the only way our system will recognise you as a regular guest. Bookings with (partially) different contact details cannot be added together.

Exclusion
In the event of (suspected) abuse, violation of the house rules or without stating a reason: Preston Palace reserves the right to remove guests from the Preston Palace Privilege Programme. Any third parties are excluded from the Preston Palace Privilege Programme: please book directly with Preston Palace to be eligible for Preston Palace Privileges.

Rights
Preston Palace reserves the right to make changes to Preston Palace Privileges at any time, without giving reasons.