Frequently Asked Questions
Here is an overview of frequently asked questions. Is your question not answered? Please send an email to: firstname.lastname@example.org and we will get back in touch with you!
- Do you have any larger rooms for four or six persons?
- Do you provide safes?
- Are there any towels in the hotel room?
- Is there a hair dryer in the room?
- Are there any rooms with air-conditioning?
- Do you have any disabled hotel rooms?
- Can we give a preference for the location of our hotel room when we make a booking?
- Do you have any luxury hotel rooms?
- Is it possible to book accommodation only?
- I would like to book a package deal that varies from the standard package. Is this possible?
- I would like to make a reservation online but have no valid credit card or Ideal option. Is paying cash on arrival an option?
- Can I book a bowling lane or cinema ticket in advance?
- How do I know if there are any hotel rooms available?
- I would like to make a reservation online but pay on arrival. Is this possible?
- Can I take out cancellation insurance?
- What is the minimum age for a stay in Preston Palace?
- Is it possible to reserve a wheelchair?
House rules / conditions
- Can you hire bicycles and is there a bicycle storage area?
- Does Preston Palace offer additional entertainment for children?
- I would like to order a Preston Palace gift voucher. How do I do this?
- Why does the swim paradise not have a slide?
- Iemand in ons gezelschap heeft wat te vieren. Heeft u een leuk idee om wat extra’s te doen?
- Does the food cater for people with allergies, special diets or religious requirements?
- Is there any public transport from Almelo station to Preston Palace?
- What time does Preston Palace close?
- Are there sufficient parking facilities and is this free?
- Do I have free use of (wireless) internet?
- Do I need to take extra towels for the swim paradise?
- Marktplaats sometimes offers package deals, do these originate from Preston Palace?
- Does Preston Palace serve top brands in the all-inclusive package deal?
- Is it possible to leave the site as a swim guest during a swimming bath visit?
- Is Preston Palace wheelchair friendly?
- Does Preston Palace have a new restaurant?
- Can I recharge my electric car at Preston Palace?
- I forgot or lost something. What do I do?
In connection with the coronavirus we currently use other guidelines, which you can read via this link.