Insurance conditions travel cancellation insurance
The Travel Cancellation Insurance is only valid if it is made no later than 7 days after the booking date
of the travel arrangement or after the date of conclusion of the rental agreement
concluded. The insurance cover lapses if the premium due, as stated on the
The insurance cover lapses if the premium owed, as stated on the front of this cancellation insurance policy, is not paid within 14 days of the
also mentioned on the front of this cancellation insurance, is credited to the account number of
of Preston Palace.
a Insured persons
Insured persons shall mean: The persons belonging to the reservation and policy number
as stated on the front of this cancellation insurance.
b Daily price
Daily price shall mean the sum insured (travel sum and/or rental sum) divided by the number of
days and then divided by the number of insured persons.
2 COVERED RISK
a Cancellation costs
In case of cancellation of the travel arrangement or rental agreement, the following will be reimbursed:
- the payments already made;
- the payments still to be made if the insured party is obliged to do so on the basis of the agreement concluded;
- the payments already made.
- the transfer costs.
b Cancellation compensation
In the event of premature termination of the trip, the daily rate for each insured person per 24 hours will be reimbursed. If
hospitalization is necessary during the travel or rental period, the daily rate for each 24-hour period will be
for the insured person admitted to hospital, his/her spouse and his/her co-insured family members in the first degree.
co-insured family members in the first degree or for the insured persons hospitalized in the hospital and a co-insured person.
and a co-insured person.
Premature termination of the trip of 8 hours or less does not qualify for reimbursement.
c Delayed departure
The insured is entitled to reimbursement if his or her departure is delayed as a result of the event referred to in Article 3.
In the event of departure one or more days later, reimbursement will be made per 24 hours per insured person.
In the event of departure one or more days later, the daily rate for each insured party will be reimbursed.
d Arrival delay
The insured is entitled to reimbursement if he/she travels by
- bus, boat or train and arrives late at his/her destination as a result of a delay incurred during the trip, regardless of whether the delay is caused by a bus, boat or train.
the journey, irrespective of the cause;
- the insured's own means of transport and it arrives late at its destination as a result of
an event as mentioned in article 3.
In the event of a delay in arrival, the compensation is per 24 hours or part of a 24-hour period for which the delay lasted, per insured person.
The compensation for delayed arrival shall amount, for each insured person, to the daily price up to a maximum of 5 times the daily price. For travel destinations within Europe (including the countries on the Mediterranean
Mediterranean Sea, the Azores, Madeira and the Canary Islands), a delay in arrival of 8 hours or more is not considered a delay.
a delay of 8 hours or less. For the other travel destinations, a delay of
delay per insured person of 12 hours or less remains entitled to reimbursement if the insured person could not reasonably be expected to have
could not reasonably be required to commence or continue the journey on time.
e. For all benefits mentioned in this article, a reimbursement will be made insofar as
these cannot be recovered in any other way.
3 COVERED EVENTS
The compensation referred to in Article 3 shall be paid if the cancellation, late departure, cessation of travel
the premature termination of the journey or, in the case of journeys by private means of transport, the later arrival, is the result of one of the following events
is the result of one of the following events:
a Death, serious illness or serious accident injury of an insured person;
b Death, serious illness or serious accident injury of family members of an insured in the first or second degree; c Injury or death of an insured in the first or second degree.
or second degree of an insured person;
c In the case of intended residence abroad of a family member: death, serious illness or
serious accident injury of one of the family members, as a result of which accommodation with this family is not possible; c. For an intended stay abroad of a family member
family is not possible;
d The inability, on medical advice, to undergo a vaccination which is required for reaching the travel destination
destination or the stay there by the government concerned, insofar as the insured has medical objections against vaccinations.
medical objections to vaccination were not known to the insured;
e The vacation home becoming seriously damaged, as a result of which it cannot be lived in;
f Any material damage caused by fire, burglary, explosion, lightning strike, storm or flood, which is the property of the insured person.
flooding, which affects the property of the insured person and makes his/her presence urgently necessary
makes his/her presence urgently necessary;
g An unexpected call-up for military service or a call-up for a refresher exercise;
h Involuntary unemployment of an insured party as a result of total or partial closure of the company where
the company where the insured is employed;
i Unexpectedly being allocated a rental home within a period of 30 days prior to the commencement of the trip or the
commencement of the trip or the rental agreement until the last day of the trip or the rental period, respectively
of the rental period respectively;
j The unforeseen breakdown, within 7 days prior to the commencement of the trip, of an insured's motor vehicle to be used for the trip
for the trip (provided the motor vehicle is in a reasonable state of repair and not older than 8 years).
condition and is not older than 8 years) and no (emergency) repair or replacement can reasonably be provided in time
(emergency) repair or replacement cannot reasonably be provided for in good time;
k The unforeseen breakdown, during the outward journey to the vacation accommodation, of the motor vehicle to be used by the insured party for the trip
for the trip (if the motor vehicle is in a reasonable state of repair and is not older than 8 years)
condition and is not older than 8 years) and cannot reasonably be provided for (emergency) repair within 72 hours.
can reasonably be provided for (emergency) repair within 72 hours. In all the cases referred to under 3j and 3k the policyholder may, instead of the costs
of the costs referred to in Article 2, up to a maximum of the sum insured, the costs of
hiring an equivalent replacement motor vehicle for the remaining period of the trip.
If a fiduciary is also insured, the insured parties are entitled to reimbursement of the costs mentioned in
Article 2, if the fiduciary becomes incapacitated by an event referred to in Article 3a, b, f, g, h or i.
5 OBLIGATION OF INSURED PERSONS
The insured persons are obliged:
- to inform Preston Palace within 3 x 24 hours of an event as described in article 3
on submission of the necessary documentary evidence, such as a rental agreement, proof of registration,
- to provide all cooperation reasonably requested by Preston Palace and to refrain from
to refrain from anything that may be detrimental to the interests of Preston Palace.
There is no entitlement to compensation if;
a at the time when the insurance was taken out, the circumstances were already such that cancellation
departure or arrival delay or prematurely could reasonably be expected;
b the damage is caused by or has arisen from armed conflict, civil war, uprising
foreign disturbances, riots or mutiny;
c the damage is caused by or related to nuclear reactions, irrespective of how and where the reaction
originated, other than during a medical treatment applied to an insured;
d an insured has not complied with any obligations arising from these conditions.
7 INDEMNITY PAYMENT
Preston Palace is entitled to pay out any damage to the policyholder. If benefits
made in connection with claims of another insured person, the policyholder shall be regarded as the co-representative of the co-insured person.
insured person shall be regarded as the joint representative of the co-insured travel companions.